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Order Status

You will receive an automated tracking notification upon shipment.

Shipping and Handling

Orders placed Monday through Friday (excluding holidays) are shipped within 12-24 hours of receipt. Orders placed after 10 AM Missouri Time on Fridays will ship the following Monday. Please note that at this time The Vault Luxury Resale does not offer Saturday delivery.

Domestic USPS Priority shipping is a flat-rate of $12.95 per order unless your order is over $100.00, then it is shipped for free.  This is an expedited 1-3 day delivery service.

We are unable to expedite orders to the following: PO Boxes, US Territories, APO/FPO, Alaska and Hawaii. Orders to these addresses will ship USPS Priority.

If you prefer to pick your order up in our St.Louis location, please call us at the number below. We will notify you when your order is ready for pickup. You will need to provide your receipt (proof of purchase) along with a government issued form of ID.

Should you not receive your purchase within seven days, please contact us.

Please contact us for more information in regards to expedited shipping and international orders.

Need additional assistance?

Please feel free to contact us with any questions.

Email

info@thevaultluxuryresale.com

Phone

314.736.6511

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